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Frequently Asked Questions

Everything you need to know about solar energy and our services.

General Questions

What is solar energy and how does it work?

Solar energy is renewable energy from the sun. Solar panels (photovoltaic cells) convert sunlight directly into electricity through the photovoltaic effect. When sunlight hits the solar cells, electrons are knocked loose and create an electrical current. This DC (direct current) electricity is then converted to AC (alternating current) by an inverter, making it suitable for powering your home or business.

How much does a solar system cost?

The cost varies based on system size, quality of components, and installation complexity. Typical residential systems in Nigeria range from:

  • Small systems (3-5kW): $4,000 - $7,000
  • Medium systems (5-10kW): $7,000 - $15,000
  • Large systems (10-20kW): $15,000 - $30,000

Commercial systems are priced based on specific requirements. Use our solar calculator for an estimate.

Will solar panels work on cloudy days?

Yes! Solar panels still generate electricity on cloudy days, though at reduced capacity (typically 10-25% of peak output). Modern panels are designed to capture diffuse sunlight. For consistent power, we recommend hybrid systems with battery storage to provide power during low-sunlight periods and at night.

How long do solar panels last?

High-quality tier-1 solar panels (like those we install) typically last 25-30 years or more. Most manufacturers provide a 25-year performance warranty guaranteeing at least 80% output after 25 years. The inverters typically last 10-15 years and may need replacement once during the system's lifetime. With proper maintenance, your solar system can continue producing electricity for decades.

Installation

How long does installation take?

Installation timelines vary by system size:

  • Residential systems (3-10kW): 2-5 days
  • Commercial systems (10-50kW): 1-2 weeks
  • Large commercial/industrial: 2-6 weeks

This includes mounting, wiring, inverter installation, and commissioning. Weather conditions and site complexity may affect timing.

Is my roof suitable for solar panels?

Most roofs are suitable for solar. Our site survey assesses:

  • Structural integrity (must support 15-20 kg/m²)
  • Orientation (south-facing is ideal, but east/west work too)
  • Shading from trees or buildings
  • Available space (typically need 7-10m² per kW)
  • Roof condition and material

If your roof isn't suitable, we can install ground-mounted systems or carports.

Do you handle permits and approvals?

Yes! We handle all permitting and regulatory approvals as part of our turnkey service. This includes electrical inspection certificates, utility interconnection applications, and any local authority requirements. Our team ensures full compliance with national electrical codes and standards.

Technical

What's the difference between on-grid, off-grid, and hybrid systems?

On-Grid (Grid-Tied):

Connected to utility grid, no batteries. Excess power fed back to grid. Most cost-effective but no backup during outages.

Off-Grid:

Completely independent from grid. Requires batteries for 24/7 power. Ideal for remote areas without grid access.

Hybrid:

Best of both worlds. Connected to grid but with battery backup. Provides uninterrupted power during outages. Most popular in Nigeria due to grid instability.

What maintenance is required?

Solar systems require minimal maintenance:

  • Panel cleaning: 2-4 times per year (more in dusty areas)
  • Visual inspections: Annually
  • Inverter checks: Every 6 months
  • Battery maintenance (if applicable): Monthly water top-up for lead-acid, none for lithium
  • Professional service: Annual comprehensive check

We offer maintenance packages for hassle-free operation. Learn more

What happens during a power outage?

It depends on your system type. On-grid systems without batteries will shut down during outages for safety reasons (to prevent backfeeding electricity to the grid). Hybrid and off-grid systems with battery storage automatically switch to battery power, providing uninterrupted electricity to your home or business. This is why hybrid systems are most popular in regions with unreliable grid power.

Financial & ROI

What is the return on investment (ROI)?

ROI varies based on your electricity consumption and local utility rates. Typical scenarios:

  • Full payback period: 3-7 years
  • Annual ROI: 15-30%
  • Lifetime savings: 3-5x system cost

With rising electricity costs across Nigeria, ROI continues improving. Many businesses see payback in under 4 years.

Do you offer financing?

Yes! We offer flexible financing options including installment plans (6-24 months) and solar loans (up to 10 years). Interest rates start from 8% APR. We also partner with major banks for competitive financing. View financing options

What warranty do you provide?

Our comprehensive warranty coverage includes:

  • Solar panels: 25 years performance warranty
  • Inverters: 5-10 years manufacturer warranty
  • Installation workmanship: 5 years
  • Batteries (lithium): 10 years
  • Batteries (lead-acid): 2-3 years

We also offer extended warranty and maintenance packages for complete peace of mind.

Still Have Questions?

Our solar experts are here to help. Get in touch for personalized advice.

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